Apple will face a new lawsuit related to the “planned obsolescence” issue. The accusation is that the Cupertino company deliberately released iOS updates to slowly reduce the performance of some iPhones, forcing customers to switch devices.
The lawsuit comes from the Portuguese Consumer Protection Agency, Deco Proteste, which in a statement he claims which will start a proceeding against the Cupertino tech giant Why “has deliberately manipulated, and without informing its users, the performance of its most popular devices … by doing so, it has forced thousands of users to replace the battery of their devices or to buy a new smartphone“.
In particular, the agency refers to models iPhone 6, 6 Plus, 6S e 6S Plus, but claims that any Portuguese consumer, regardless of the model of iPhone in their possession, can join the fight to defend their “economic interests” and the environment.
According to the agency, despite being aware of the fact that the update would cause slow and degraded performance in devices, Apple has encouraged users of iPhone 6, 6 Plus, 6S or 6S Plus to update their devices to the latest version operating system. In doing so, he knew that users would prefer to switch to the new iPhones, aware of the high loyalty of their customers.
Deco Protests and Euroconsumer say they have tried, in vain, to arrive at a solution for consumers affected by Apple’s planned obsolescence over the past three years. Apple was forced to pay one fine of 10 million euros in Italy following an antitrust investigation. For this reason, Deco Proteste also states that “Portuguese consumers deserve the same treatment“.