The class action against Microsoft for the drifting detected on controller Xbox One will be entrusted toarbitration, therefore it will take place beyond outside a courtroom through a different procedure, accepting the request of the Redmond house.
The class action against Microsoft for drifting on the Xbox One controller started last April 2020, when Donald McFadden had detected problems using a Elite Controller and he hadn’t even been able to resolve the issue through Microsoft customer service.
Other users have gathered around McFadden’s experience and have entrusted the case to studio Chimicles Schwartz Kriner & Donaldson-Smith (CSK&D), which had officially initiated the class action. However, this path seems destined not to be concluded in the courtroom, given that the judge has Microsoft’s request accepted to move the matter to arbitration: with this procedure, instead of continuing through the standard path in court, the matter is judged by a third person who acts as an “arbitrator” to assess the reason.
According to Benjamin Johns of CSK & D this likely means the “end of the road” for the class action, but the law firm still hopes to get a deal. compensation for its customers, also considering the volume of cases brought for example for the cause.
The CSK & D study has also become a sort of reference point for these lawsuits against the console manufacturers, always for the problems related to the controllers: the same team of lawyers is in fact taking care of the class action against Sony for the drifting of the DualSense for PS5 and the one against Nintendo for the same problem on Nintendo Switch Joy-Con.