PS5 has the task of guiding the community into the new generation following Sony’s vision, and it seems that in the future plans of the Japanese giant there is a “guided” support service in full style Uber.
On the next-gen console it just landed Returnal, Housemarque’s sci-fi roguelike that will challenge players in a space adventure with horror and psychological veins.
The scarce availability of PS5 is a known fact but, despite the problems, the console has grinded some really noteworthy numbers, even in Italy.
Sony is really thinking about it all to solve the production crisis that it has been carrying with it since launch: after asking for support from suppliers to increase production, the platform owner has considered the idea of revising the console architecture in an attempt to work around some problems.
Among the new ways that Sony would be experimenting, there would be one addressed to the support of fans, as also reported on the pages of VGC.
According to a patent filed last month, the company would be considering ensure the availability of some “experts” able to assist users in trophy conquests and in the most difficult sections of their favorite games.
Players who can boast a remarkable videogame “curriculum” will be able to apply to access the team of experts and benefit from unpublished content and additional Trophies.
We can take a look to the new Sony feature thanks to two images filed together with the patent.
The system should give the option to launch a real “request for help”, which will be immediately sent to the most knowledgeable expert on the subject.
It was Sony itself who described the process as a kind of Uber of video games, comparing the call to the expert with that to the driver.
For those who don’t know, Uber is an American automotive transportation company that puts passengers and drivers in direct contact.
Once the connection is established, players will be provided with help directly in video (with a sort of video call) or via I test you.
Users can also ask to be notified in advance for avoid running into any spoilers.
In short, it is a welcome feature that, if confirmed, would add to the news that currently orbit around Sony: it seems that some Xbox exclusives could also land on PlayStation.
Many users are also waiting for important introductions regarding the hardware aspect: after the update that allowed data to be stored on USB, fans are waiting for the platform owner to “unlock” the NVMe SSDs, hopefully within the summer.
But not everything can go for the best: yesterday came the news of some crashes that would be creating problems for the community, and it seems that among the titles involved there are also Assassin’s Creed Valhalla e Returnal.
If you’re looking forward to owning a PS5, you can start preparing with buying a DualSense on Amazon.