Apparently the new MMO New World created by Amazon Games is giving some users serious problems. In fact, many have reported severe damage to their NVIDIA RTX 3090 graphics cards, while they were playing the video game beta.
The reports, both on Reddit and on Twitter, have been numerous, advising other video game enthusiasts not to try New World if in possession of an NVIDIA RTX 3090. Many claim that in 2021 it is not acceptable that a game or software ‘frigga‘a hardware component quite expensive like the video card.
Making the situation even more complicated is the hardware that has been damaged. We are talking about the NVIDIA RTX 3090 the top-of-the-range video card currently on the market. Very difficult to find and very expensive with prices on the market that often exceed € 2,000, a considerable economic damage for the owners of these video cards.
In a statement sent to PC Gamer, Amazon said it did not detect any “widespread problem“ regarding the RTX 3090, despite some reports from users who have reported hardware failures. Although the game is considered safe and playable by the developer, the company will release a patch that will show the framerate on the menu screen, to reassure users.
Here is the statement from amazon: “Thousands of users have played the New World closed beta, with millions of hours played. We have received some reports from users who reported a hardware failure while using high-end graphics cards. We did not detect any signs that could indicate a widespread problem with the RTX 3090s, either in beta or in the long months of alpha test.g”.
“The New World beta is safe. To reassure fans, we will be releasing a patch that will allow you to see the fps on the menu screen. We are grateful for the support New World is receiving from players around the world, and will continue to hear their feedback in both the beta and the full game. “, the statement continues.
This is a rather bizarre situation. This is because in theory the hardware should have security measures that should prevent temperatures so high as to damage the video card. Surely the Amazon developers will work in the coming weeks to understand what caused this problem.