Smilegate is offering compensation to players after its Lost Ark servers experienced extended downtime and multiple delays following the implementation of the September Lost Ark update. The patch adds many quality-of-life improvements, as well as new pet items and much-requested guild chat features. However, an update for the ARPG game resulted in an extended outage that exceeded the planned downtime period.
Smilegate announces that as a result of the extended downtime, all players who log in between the launch of the new update and September 16 at 07:00 AM ET will receive a compensation pack. This includes the following items:
Crystalline Aura 5 Day x1
Aura of Resonance Recovery Elixir (14 days) x2
3 Battle Items Chest x3
Una’s Tasks [Daily] +1 x3
Growth Support Pack:
Destruction Stone Selection Pouch x5
Guardian Stone Selection Pouch x12
Honing Shard Selection Chest x10.
Smilegate notes that the Resonance Aura Recovery Elixir must be used within 14 days of receiving it. This latest update comes before a planned server merge that will see some of the game’s less busy servers merged into larger ones. Also, the Lost Ark Machinist class and the Kakul-Saydon raid are due later in September, though there is no set date yet.