After two users complained about burned out power connectors on their RTX 4090 graphics cards via Reddit, NVIDIA has now initiated an investigation.
The new GeForce RTX 4090 not only sets records in terms of performance values, but also in terms of power consumption with at least 450W. In order to be able to cope with this performance, the cards have been given new power connections, the new 12VHPWR plugs, which older power supplies have to be powered by adapters with at least four 8-pin connections.
Heat problems now seem to have occurred in individual cases. On Reddit, a user has already complained that his 12VHPWR plug has burned through and at the same time documented this with photos. Then another user reported the same problem.
It was previously reported that PCI-SIG, the consortium that sets the standards for PCI, PCI-X and PCI-Express interconnects (used in said graphics cards), was aware of possible “security issues under certain conditions”. was aware.
NVIDIA was apparently startled by this. A statement states that these cases are now being investigated and are already in contact with the Reddit user. They also want to contact the second user to get more detailed information.
Competitor AMD immediately uses the opportunity to confirm that the new 12VHPWR connector will not be used on the Radeon RX6000 graphics cards, which are to be presented in early November.
NVIDIA GeForce RTX 4090 – GeForce RTX 40 Series Announcement Trailer
As expected, NVIDIA announced the new RTX 4080 and 4090 graphics cards at the GTC.