According to the many reports available on social networks, for a certain period of time during the day yesterday 26 November site customers could view the personal data of other users simply by refreshing your account page.
“Every time I update the site, I can see someone else’s name, as well as the telephone number, address and order history. It’s like a cycle of 4 or 5 people. It’s rather worrying, I can’t even change the password because of this glitch,” wrote a person on Reddit. Intrigued by the matter, other users carried out tests and discovered that the problem also occurred to them.
One user was even able to trace another customer’s payment method: “A friend of mine was able to view a full credit card number by clicking on the card, even though the site updated quickly.” Then there are those who claim to have “bounced between a couple of dozen different profiles”, seeing the names, items in the cart and the Pro Rewards of all of them. Contacted by VGC, GameStop has not yet officially commented on the matter.
All this comes just weeks after a class action lawsuit was filed in California accusing GameStop US of violating the privacy of its customers by recording their conversations with support without consent and sending them to third-party companies, who allegedly harvest personal information for the purpose of marketing.