Eufy has quietly removed a series of claims about its privacy policy from its website. In the meantime, the company would not respond to questions from the media.
It recently became known that Eufy is sending data from its security cameras to its servers despite claims to store all data locally. Eufy, in response to YouTuber Paul Moore’s video, stated that saving the thumbnails was necessary for image notifications. It also says it only stored these images temporarily. In the meantime, it remains remarkably quiet with the Anker daughter. It did make an adjustment to its app so that you can set text-only notifications. With that type of notification, Eufy does not send thumbnails to its servers.
References on Eufy websites
Also, since Dec. 8, Eufy removed a series of references to its “offline-only privacy policy.” That reports The Verge. According to the news site, these are 11 references to convince customers how safe Eufy’s security equipment is. For example, the manufacturer claimed that only you can ‘view the data’, and that ‘there are no links available to view your video’. Both claims have since been removed from the website. A statement about how the company handles data requests from the police also disappeared.
Question requests to Eufy spokespersons have so far come to nothing. The Verge has been waiting for answers to various questions surrounding the privacy scandal for two weeks. At the same time, as the changes to the texts on his website prove, Eufy is very aware of the situation that has arisen. The fact that no official statement has been released is therefore very shadowy.
At the same time, the absence of such a statement and the adjustment of the website is not an acknowledgment that the texts on the site were (completely) incorrect or misleading.
Security not up to standard
It is therefore a matter of waiting for Eufy to issue a statement. For owners of Eufy systems, the matter is not over yet. They are waiting for an update that secures camera streams; after all, YouTuber Moore’s research also showed that camera streams were accessible to everyone without authentication. However, the url of the stream must first be obtained. It is not known how and when the company will solve that security problem.
