Do you receive calls on your Android smartphone and people say they can’t hear you? It is true that in most cases this could be due to a bad connection or connectivity failures. However, in others, it is related to the microphone of your Android smartphone. So this failure can be due to both hardware and software. We will explain how you can solve it.
Android: can’t you hear it on calls? Solve it now!
The microphone can malfunction for a variety of reasons, the most common being dirt. So if you don’t clean your smartphone regularly, you might be surprised to see how much dirt has accumulated.
Other common issues on Android smartphones are related to software updates and third-party app installations. These tend to reconfigure or disable the microphone without you noticing. The microphone can also get damaged due to physical issues such as internal malfunctions or hardware damaged by mishandling your smartphone.
How to know if the microphone is in trouble?
If you suspect that your microphone may be faulty, it’s best to test it to be sure. Here’s how to do it.
The easiest way to make sure your microphone works is to record your voice on your smartphone and listen to the recording. You can easily tell if your voice sounds distorted to help you determine the problem.
Most Android smartphones come with a built-in voice recorder that you can use. If you don’t already have one installed, you can download a voice recorder application such as ASR Voice Recorder.
How to solve
If you have confirmed that your microphone is not working properly, now we have to move on to the solution.
Check if the cover is causing problems
However, if you use a cover on your smartphone, you must first check if you are blocking its port. It could be that the microphone is working fine, but it is not able to detect your voice properly.
This probably won’t be the cause of the problem if you bought your case directly from the smartphone manufacturer. But sometimes other cheaper covers can have manufacturing defects and not put the hole exactly where it should be.
Restart and check for updates
Sometimes the easiest solution is the best solution. Restarting your smartphone refreshes your system by clearing all processes and closing apps. It might be a quick fix for your problem.
If that doesn’t work check for updates. There may have been some intermediate update that created this situation.
clean the microphone
If you don’t clean your smartphone every now and then, dirt can build up in small openings like the microphone port.
Your microphone is a small hole or other port located next to the USB port, usually on the bottom of your smartphone. So take a thin needle or toothpick and use it to gently clean the microphone. The other alternative is to blow directly into it to remove all accumulated debris.
However, make sure that in the case of your smartphone the microphone is not in any other awkward place and that the camera is not covering it.
Configure sound settings
Some Android smartphones come with a feature called noise suppression or noise reduction. Noise suppression helps reduce background noise when you’re on a call or recording a video.
So try disabling it and see if it has any effect.
It can usually be found in the call settings.
Check if there is any application interfering
Third-party apps are one of the biggest causes of smartphone malfunction. In this way, applications accessing the microphone may be the cause of your current problems. To determine whether or not your microphone issues are due to a third-party app, you should run your smartphone in safe mode. This temporarily disables all third-party applications.
However, to enter safe mode on most new Android devices, turn off your smartphone. Then turn it on and keep pressing the on/off button.
If this way the microphone works well there is an app that you really have to remove.
If everything went well, the problem with the microphone on your Android smartphone should be resolved.