Orange indicated on Twitter that calls to the main French emergency services are impacted: 15, 18 and 112 are affected.
Emergency call centers are difficult to contact at the end of the afternoon. A breakdown on the side of their operator Orange is responsible for this.
Contacting the emergency services is complicated at this time.
Orange indicated on its Twitter account that: “Landline and mobile calls to emergency services (15, 18, 112) are severely disrupted everywhere in France”. The telephone operator invites people who wish to contact the emergency services to repeat their calls.
The services impacted are respectively the SAMU, the fire brigade and the European emergency service.
[1/2] Fixed and mobile calls to emergency services (15, 18, 112) are severely disrupted throughout France. We invite people who wish to join the emergency services to repeat their calls.
— Orange France (@Orange_France) January 17, 2023
In a second tweet, the company obviously says that it is fully mobilized to correct these problems as soon as possible. To still contact emergency services in the best conditions, some departmental SAMU services and firefighters have set up alternative telephone numbers. They are communicated on the social networks of the said services and relayed by the local press.
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