Scarlet customers will have access to higher download and upload speeds from 1 February. There is currently no additional cost involved.
Scarlet is changing the maximum download and upload speeds for both the Poco and Loco plans. The Proximus subsidiary writes this in an e-mail to customers. According to the provider, the maximum download speed of the Loco subscription will be 70 Mbps as of February 1, which is now 50 Mbps. The upload speed is also increased, rising from 4 to 10 Mbps. Customers with a Poco subscription will see their download speed increase to 50 Mbps (from 30 Mbps) at the beginning of February, and the upload speed will also be upgraded to 10 Mbps.
Loco and Poco prices remain the same
Scarlet is therefore still not offering the maximum capacity of Proximus’ copper network. A maximum download speed of 100 Mbps (and 30 Mbps upload) is possible via that network. What prevents Scarlet from offering those speeds is unknown. Customers will in any case receive a (temporary) free upgrade of their DSL internet speeds.
The higher speeds do follow a price increase that the provider implemented for Loco customers in November. Since that price increase, they pay 34 euros per month (was 32 euros). Poco customers were then spared. Scarlet does not mention upcoming price increases in his e-mail.
According to Scarlet, how many customers notice the higher data speeds depends on how far the customer is from the local exchange. For (V)SDL networks, the data speeds drop rapidly once you are further away from the local exchange. This does not apply so much to Scarlet customers who have already been transferred to Proximus’ fiber optic network. However, they may notice a delay as soon as a larger group of users uses data at the same time – for example in the evenings.