The iFood. the largest food delivery application in Brazil, is experiencing instability at the beginning of this Friday (03), just two days after announcing the dismissal of more than 355 employees, which represents 6.4% of the staff of 5,500 professionals at the company. Most of those fired were part of the company’s technology sector.
Around 6 pm, a series of complaints began to be registered on the DownDetector website. In less than an hour, more than 5,000 notifications were reported. Most reported issues (86%) refer to the mobile app. However, users also reported having difficulties accessing the iFood website and completing purchases.
At the time of posting this article, the app already seems to be normalizing for some people.
O @iFood went off the air on a Friday to my despair and a bunch of people who just wanted to order a little dinner… now what? Did we go back to the past? How did you order food in the old testament?
— Joaquim Venancio (@JoaquimVenancio) March 3, 2023
Social media also noticed that the delivery platform went off the air. Twitter user @cheidielle joked about the situation and even decreed the “death” of the app. “RIP ifood. I’ll have to call the pizzeria like the australopithecus did,” he tweeted.
RIP ifood. I’ll have to call the pizzeria like the australopithecus did
— Vitor (@cheidielle) March 3, 2023
Although several manifestations have marked the official profile of the platform, so far, there has been no manifestation from the company about the reason for the instabilities. Around 19:00, the operation of the services seems to have returned to normal.
Read also: iFood expelled from the app woman who humiliated delivery man in Rio
Understand layoffs on iFood
iFood was unstable during happy hour, but it’s back up and running. (Getty Images/Playback)Source: Enter source
In a note, iFood claims that the layoffs took place due to the global economic scenario The company is facing the cooling of the pandemic and the return of people to work environments, the fall in investments in startups and a cyclical movement of the economy, which is experiencing a period of low growth.
The platform that the wave of layoffs is related to an agreement signed with the Administrative Council for Economic Defense (CADE), which limited the number of exclusivity contracts between the platform and restaurants to 25%. Other big tech companies have also announced cuts, such as Google, Amazon, 99, Loft and Yahoo.