News JVTech Gamer buys RAM from Amazon and accidentally receives 10 times his order
Published on 03/17/2023 at 16:45
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Order errors on Amazon happen and often it is not in your favor? But this user had the excellent surprise to discover that his order had been multiplied by ten by magic.
Ten times more RAM than expected on Amazon
Here is a lucky guy who found himself with a nice surprise when he opened his Amazon package. We talk about problems that penalize customers or employees, but in the end
few positive moments
. On the other hand, there will be a nuance to bring.
First, we need to put some context. On
Reddit
a user explains that he ordered a pack of DDR4 RAM sticks on Amazon, from the
Corsair Vengeance LPX 16 Go . But instead of receiving a single pack, he did receive 10 full packs.
One then wonders how such an error is possible. Because the parcels are weighed and obviously it could have been noticed directly. But the most plausible theory is that the person who took the order had to confuse a unit of RAM (so a 16 GB pack) and a batch of RAM, which contains 10 of them.
This is the kind of mistake that can happen with beginners who have just taken up their position recently. The hectic paces of work make it difficult to keep a clear head.
But is it legal to keep Amazon products sent by mistake?
The answer is unfortunately no… This is where the nuance has to come. Because the user who received this excess order has the obligation to inform the seller and send them, at the sender’s expense.
Because no, the products sent in excess are not your property, but always that of the seller. So we can read in
the French Consumer Code
:
It is prohibited to demand immediate or deferred payment for goods or services provided by a professional or, in the case of goods, to demand their return or retention, without these having been subject to prior consumer order
To enter the contractual part, we can rely on
article 1376 of the Civil Code
which details the contractual obligations between the seller and the buyer. So you are not the owner only of what you have paid for and therefore signed a contract by payment.
In the case of the Internet user in question, the laws are different in his country. Even if one can suspect that the Consumer Code is also an article related to an erroneous order in favor of the buyer.
