The study also found that 53% of professionals had used AI to help with their work in the past 12 months. 64% of them think their company is likely to increase its use of AI in the next year.
Right now, workers view generative AI with trepidation, even though they see the benefits. “All jobs will be impacted by AI,” said Pieter den Hamer, vice president of research covering artificial intelligence at Gartner. However, he has a reservation: “It will essentially be an increase rather than a replacement of workers.”
This view is shared by a recent Goldman Sachs study, which found that generative AI tools could impact as many as 300 million full-time jobs worldwide.
The vulnerability of your job or industry probably depends on the type of work you do. Customer support functions may be at risk. Amazon employees who tested ChatGPT found it to respond “very well” to customer questions.
Separately, Google found that in testing, ChatGPT would be hired for its L3 positions, which typically apply to fresh college graduates or those taking their first coding job.
The Goldman Sachs report also indicates that legal workers and administrative staff are also particularly at risk from generative AI technology.
All of this creates a climate of anxiety for tech workers, already on edge due to the tens of thousands of layoffs across the industry since mid-2022.
The World Economic Forum’s (WEF) Future of jobs 2023 report says 44% of workers’ core skills will be disrupted by 2027, but that doesn’t mean you’ll have to retrain as a machine learning specialist or fast engineer, unless you want it.
Cognitive skills are on the rise
Fortunately, the WEF report identified that it is soft and cognitive skills, such as analytical thinking, creative thinking, leadership, social influence and curiosity, that are on the rise. These are human characteristics that AI tools simply cannot compete with.
Saadia Zahidi, Managing Director of the World Economic Forum, said: “[…] It has also become very important to have leadership and social influence skills, as well as the ability to work with other people. The traits that make us human, that make us able to relate to each other and do innovative and creative things in the workplace.”
The WEF has identified the 10 most important skills of 2023, and only one of them, tech literacy, ranked sixth, is a technology-related skill. The first skill is Analytical Thinking, followed by Creative Thinking in second place, then Resilience, Flexibility and Agility in third place.
Motivation and self-awareness, curiosity and lifelong learning, and reliability come fourth, fifth, and seventh. Empathy and active listening, leadership and social influence, and quality control complete the list.
Put your skills to the test
This is good news for workers who may be worried about the development of the situation. If you’re looking for a new role where you can put your skills to good use, our Jobs page is the place to go. It offers thousands of positions to discover, like the three below.
1. Want to fast-track your career in customer management? Cegid is offering a Customer Success Manager position in Lyon. You will animate and coordinate a client portfolio, develop a relationship of trust, promote client loyalty, ensure proper appropriation of tools and that clients are aware of the value proposition that Cegid offers to its clients.
With an accounting background, you have at least three years’ experience in a similar position in software publishing, and are recognized for your listening skills, your proactivity and your sense of organization.
2. Wifirst is offering a Run Manager Salesforce (M/F) CDI position in Paris. You optimize the tool and support operational efficiency by supporting the adoption of Salesforce by being the user support referent to answer questions and requests, deal with problems encountered and communicate on platform news.
You will also formalize the processes and the configuration of the platform through documentation adapted to the different stakeholders. With a generalist higher education BAC+5, you have at least one year’s experience as a Salesforce administrator, consultant or product owner.
3. This Web Development Project Analyst position at Crédit Agricole will be part of the bank’s digital transformation department. You will analyze, develop and ensure the processing and delivery of data, in order to feed the application and decision-making solutions.
You will also independently ensure the proper functioning of the applications. To be considered, you will need to have a higher education in computer science (BAC+3 minimum), the ability to understand complex data models, have an essential command of the DBMS SQL server, plus skills for retail banking.
This article was written by Kirstie McDermott and is part of a collaboration between NextPit and Jobbio. To learn more about the partnership between NextPit and Jobbio, click here.
