A recall of a product that went on sale in the early 2000s would hardly attract the attention of the general public. But when it comes to Bose’s legendary timeless technology, and especially loudspeakers with serious longevity, it’s hard to ignore such information. And the facts are that Bose is recalling over 1 million subwoofers that were part of Acoustimass, Lifestyle and Companion home theater systems.
These systems were sold from January 1994 to April 2007 for prices ranging from $220 to $2,200. In total, Bose has received 21 reports from its customers around the world of bass components catching fire or melting, including three fires resulting in damage to carpeting, room trim, and furnishings surrounding the subwoofer. There were no reports of injuries to people or pets.
The recall includes a wide range of subwoofers from various systems. A complete list of systems subject to the recall campaign can be viewed on the Consumer Product Safety Commission (CPSC) website. Next, the user should look up the product name and serial number to make sure the device is at risk. Bose is willing to repair damaged modules, but is also offering a 40 percent “product replacement” discount. Unfortunately, there is no information yet on which products are covered by this generous offer. With full instructions for verification and further steps, Bose has published on a special page.
This is not the first voluntary Bose recall related to subwoofers. The company had already launched a recall campaign in 2012 due to the potential fire hazard associated with plugging Bose products into a 220V power outlet outside of the US where 110V is known to be used.
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