Attackers organized the work of fraudulent call centers in Lviv, Odessa, Dnipro and Kryvyi Rih. The scammers called citizens under the guise of bank and mobile operators and tried to swindle money from them by learning card details and codes from SMS messages.
Call center employees found out confidential information of Ukrainians or involved citizens and foreigners in pseudo-investment projects (cryptocurrency, investments). To this end, scenarios for communicating with customers were developed in advance, operators were trained to use manipulative techniques aimed at invoking trust. In total, more than 800 people worked in these offices. Call-centers were equipped with electronic computers and Sip-telephony.
Law enforcement officers conducted 17 searches in the offices of the attackers. During the searches, about 900 pieces of computer equipment, mobile phones, hard drives, SIM cards and documentation were seized. Investigative actions are being carried out to identify the organizers of fraudulent schemes. Law enforcement officials are also establishing the amount of damage caused.
Four criminal proceedings have been opened under Parts 2, 3, 4 of Art. 190 (Fraud) UKU.
Source: Cyber Police