Law firm Abington Cole + Ellery is exploring a class action lawsuit against Intel over unstable 13th and 14th-generation Core processors. The chipmaker previously acknowledged the issue, citing increased CPU operating voltage as the cause. The processor giant promised to fix it with a microcode update, but it won’t help Raptor Lake-S (Refresh) chips, which are already showing instability.
Intel offers replacements for damaged processors, which could potentially undermine the case for a lawsuit if it effectively fulfills this obligation. However, reviews of Intel’s customer service are mixed so far. Some Raptor Lake-S (Refresh) CPU owners report trouble-free replacements, while others complain of delays and inconvenience.
The law firm is currently collecting data from affected owners of 13th/14th generation Core processors. To join the class action lawsuit, it is proposed to fill out the relevant online form. Such litigations usually last for more than one year in the USA, so one should not expect a prompt court decision. In any case, we will follow the development of the situation.
It is worth adding that the effectiveness and benefit of such class actions for ordinary consumers remains questionable. Here we can recall the lawsuit against Nvidia due to the unreliability of the characteristics of the GeForce GTX 970, which had 3.5 GB of video memory out of four working at full speed. After a year and a half of litigation, Nvidia agreed to pay $30 to dissatisfied owners of the GeForce GTX 970.
Source:
PCGamer
