Intel is currently experiencing stability issues with their 13th and 14th generation processors. Many users are finding that they are experiencing crashes when using the second generation of processors.
It was initially stated that only the i9 processors were affected, but it turns out that this stability issue has hit all lines with a TDP of 65Watt and above. Although they have received a patch, it seems that Intel has also added a warranty period for all of their latest processors.
Intel Adds 2-Year Warranty to 13th Gen and 14th Gen Processors
Intel processors experience crash and blue screen issues
After months of searching for a solution to fix the stability issues plaguing their 13th and 14th generation processors, Intel seems to be on the brink of failure.
The microcode patch that will be implemented in mid-August does not seem to be able to solve all the crash problems that occur. PCs still often crash and blue screen when playing games or doing other heavy work.
The latest patch is not expected to solve the crash problem on processors that have already been affected. Users who experience unstable PCs must RMA their processors to be replaced with new units. The latest patch will only stop the degradation on processors that have not been affected by the instability issue.
Through external media sites, TomshardwareIntel said that they will add a 2-year warranty period for all currently sealed 13th and 14th gen Intel processor products.
Intel Potentially Sued
Potential for class-action lawsuit
From this case, Intel could potentially be sued as a group if it is proven to have sold problematic products and caused major losses for most users.
Intel has previously apologized for the late response and ignoring the oxidation problem in the processor that was identified since 2022. However, Intel itself considers the problem to be ‘minor’ and has been withdrawn from circulation. As we know, it seems that not all units were successfully recalled and sold freely on the market.
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