In November, Microsoft announced a new way to support Xbox players. This is a chatbot powered by artificial intelligence, capable of solving the largest number of issues that players ask for support. Initially, it was launched in test mode only for insiders, and now the American corporation has announced its full release in the United States.
Players in the US can now use an AI-powered virtual Xbox support agent. You can access it from your own account, having previously logged in to it. You can ask a question to the support chat not only by text, but also by voice. The support bot will try to help with official information, and if it can’t, it will offer to contact a real operator.
Earlier, information appeared from Tom Warren that Xbox plans to use an AI bot to process the return of games.
