On September 2, players began reporting that they were having issues logging into their Xbox accounts. They were eliminated in about 2-3 hours, after which Xbox technical director Scott Van Vliet issued a statement about the incident on his social networks. he Tellwhat kind of glitch occurred, and how Xbox will try to avoid it in the future.
Scott VanVliet
Chief Technology Officer, Xbox
Today, in a client update designed to improve the gaming experience, a bug occurred that caused some requests to the servers to be concentrated in one area. Due to congestion in the area, some players are having issues logging in, creating new accounts, and accessing Minecraft and Roblox games. The team restored service by canceling the update.
We’ve made several improvements to the update process that will help catch these types of issues before they reach you. Thank you for your patience today while the team works on this issue, and thank you for joining us.
Meanwhile, Scott Van Vliet noted that the issue mainly affects PC players. Although there have been complaints from console users as well.