September’s Pixel Drop brought several new features to Google smartphones, including a new Pixel VIP widget, extending fraud protection to other messaging apps through Gboard, and several bug fixes. However, for some users, installing the patch introduced Critical error related to authentication systemthe smartphone cannot be unlocked even after entering the correct credentials.
Reports collected online involve unlock patterns and PINs that are not correctly recognized, preventing normal access to smartphones.
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One of the first cases reported on Reddit involves a Pixel 10 Pro XL updated to the September version. Owner reports The smartphone has stopped recognizing the unlock pattern set. After multiple attempts, including booting into safe mode, cleaning the screen, restarting the device, and even connecting a mouse via an adapter, I was unable to access the phone.
Pixel 10 Pro XL – Unable to unlock phone after September update (pattern reset after 2pm)
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Google Pixel
The only solution that has been proven to work is Restore factory settingsthe operation of deleting data on the device. The user then chooses to use a PIN, but at least one other report appears to involve this method as well.
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In fact, one Pixel 8a user said he experienced strange behavior after the update. After entering the first digit, the phone automatically accepts the PIN and then displays an error message about the wrong code. in this case Wait for the block to expire before you can access it Triggered by too many attempts message.
Other users have reported similar issues, and in some cases, smartphone data had to be completely deleted in order to regain access to it. Google appears to be aware of these reports and Some relevant users will be contacted directly in online discussions.
However, it is not yet possible to determine how widespread the problem is. The available reports involve a limited number of devices and do not necessarily indicate a general glitch with the September update. Google has yet to provide an official comment on the issue, but it’s not the only bug to appear in the September update.