Several users on Reddit highlight a RCS problem between Google Messages and Samsung smartphones, with messages switching to SMS
Source: Chloé Pertuis – Aroged
For several years, Google and Samsung have been at the forefront of popularizing the RCS messaging protocol. If Google has taken the lead with the integration into its own messaging application, Google Messages, Samsung is not left out with Samsung Messages, which is also compatible with RCS.
However, as the SamMobile site points out, it seems that Samsung is currently having some problems with messages sent in chat form. On the subreddit dedicated to Google Messages, several users are deploring compatibility problems between Google Messages and Samsung smartphones. Therefore, when they wanted to send them enriched messages, in RCS, they were automatically switched to SMS with all the constraints of this format.
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The problem seems to particularly affect Google Messages users who send messages to people with Samsung smartphones. While the RCS protocol is normally supported on both Samsung Messages and Google Messages, it seems that it takes several attempts to get conversations to switch back from SMS to RCS. “I use Google Messages and friends use Samsung Messages. Sometimes I will receive RCS and sometimes I will switch to SMS,” says one of the Internet users.
A problem whose cause is still unknown
As SamMobile points out, it seems that the problem is particularly present when using the Samsung Messages app. However, the problem is not encountered when using Google Messages from a Samsung smartphone. For the moment, neither Samsung nor Google have communicated, but it could be that the Samsung Messages application is to blame:
It's unclear if this is a device-specific issue or if it's a general RCS bug that can be fixed with a server-side update.
For now, most affected users seem to have found a fallback solution to close the application and clear its memory, or even manually switch to RCS in the settings.