According to a Rakuten Viber survey, 56% of Ukrainians surveyed are skeptical of unfamiliar numbers – 29% do not answer third-party calls at all, while 27% can pick up the phone if they are expecting a call (from a courier, store, etc.).
The vast majority of respondents (67%) will not call back if they see a missed call from a third-party number, about a quarter will check the contact (14% use special programs for this, another 9% search on the Internet and instant messengers) and only 10% will call back immediately.
To the question “Do you answer calls from unknown numbers?” The answers were distributed as follows:
Yes – 44%; No – 29%; Only if I am expecting a call from an unfamiliar number (courier, store, etc.) – 27%.
To the question “You have a missed call from an unfamiliar number. Your actions?” respondents responded as follows:
I won’t do anything and won’t call back – 67%; I will use special programs to check numbers – 14%; I’ll call you back right away – 10%; First, I’ll look on the Internet and messengers to find out who this is – 9%.
The survey was conducted online and anonymously among 70 thousand Viber users. The key age group is 34-45 years old, more than 50% of respondents are under 45 years old.
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