After automakers began wholesale abandoning the old-school buttons used to control various ancillary car systems, forcibly replacing them with touch screens, these same screens and media systems in general surged to the top of the list of the most problematic elements of cars. In particular, analysts at JD Power cited research statistics, report 25% of drivers complained about media system performance.
Furthermore, as mentioned previously, the complaints are not primarily related to the “hardware” part of the media system, but to software implementation, inadequate responsiveness and lack of functionality. In addition, curiously, the media system reaches the “highest” rating, which means that other more important car systems and components are also of better quality.
It should be understood that the computerization of cars is a positive phenomenon in itself, as it improves traffic safety and allows useful information to be displayed on the screen, such as navigation, and dashboards to be customized “just for you”.
Another thing is that the execution is lame on both legs most of the time. But I believe research from the likes of J.D. Power will force automakers to pay more attention to this. After all, Hyundai spends an incredible amount of money, not at all for the money to “spit” on the media system and curse everything in the world.
