Apple has announced the impending closure of its support forum, the Apple Support Community. New messages are no longer published on the platform, and it will close permanently on November 20. At the same time, users will retain the ability to view existing discussions.
Owners of Apple devices who have ever tried to find ways to troubleshoot problems with them have probably ended up on the Apple Support Community forum. This platform can be compared to Reddit: Apple products were discussed here, simple ways to solve problems were published, and bugs were reported. But next week the company plans to close the resource.
“The Apple Support Community forum will be permanently closed on November 20th. From today, new publications on the site are no longer accepted, and it becomes available in read-only mode. You can still find reliable advice and support on the official Apple Support site. We thank the community members who gave their time and shared their experiences to help other users of Apple products,” the message on the site says.
Users who try to log in see the same notification. The system redirects them to an Apple Connect page called “AC Communities Web – Internal.” This probably indicates that access to creating and editing materials will now be limited only to company employees.
A technical support service based on user interaction with each other was launched by Apple back in 1998 under the name Apple Tech Exchange. It was renamed Apple Discussions in 2000, Apple Support Communities in 2011, and Apple Support Community in 2022. The company made the decision to close the resource after analyzing the strategy and customer needs.
Ordinary users can still read discussions on the forum; While the “I have the same problem” button and voting tools continue to work. But you will now have to create new topics, discuss errors and get advice on Apple products on other resources.
If you notice an error, select it with the mouse and press CTRL+ENTER.
