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Users of SkyNet, a large network provider in the St. Petersburg and Leningrad regions, reported massive outages on their networks that began on the evening of Monday, September 14 and are still ongoing. data monitoring service lower detectorSkyNet, which has hundreds of thousands of users, has experienced serious operational problems since 2 a.m.
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Complaints are still being received about SkyNet’s performance – mainly about general network outages. As of 11:00, more than 6,300 user requests were recorded. Most often, users from St. Petersburg (33%) and the Leningrad region (31%) reported problems in the work of network providers. There were also complaints from the Yamal-Nenets Autonomous Okrug (13%), the Vologda region (2%) and the Perm Krai (2%).
According to the resource “Rothbart”users also complained about being unable to contact company representatives. The provider’s technical support services were initially limited to automated responses from the chatbot regarding recovery efforts, and then the provider’s phone line and interactive chat in the mobile app became completely inoperable.
At this time, it is unclear what caused the major outage to SkyNet’s network, nor the time frame to rectify the situation.
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