The Xbox cloud gaming service is viewed by Microsoft as the entry point into the Xbox gaming ecosystem for users on any device. It has many other uses, but the Xbox team itself is actively promoting it, with the idea that you can play in the cloud even if you don’t have a console. In 2022, the service was officially launched on TVs, first on Samsung; later it appeared on other brands of TVs, especially this year on Hisense.
In November, Microsoft plans to make changes to cloud gaming involving the number of hours of free cloud gaming for Game Pass subscribers. It appears other changes to the service are also in the works. Specifically, Samsung TV users in 2020 Start receiving notifications Regarding the plan to stop supporting Xbox cloud games.
You are receiving this email because your account has previously accessed the XBOX app on a 2020 Samsung Smart TV. Starting November 3, 2020 Samsung smart TVs will no longer support the XBOX app because the technical update supporting XBOX cloud gaming is no longer compatible with the operating system version running on these models. You can continue streaming on newer Samsung Smart TVs (2021 and later) and a variety of supported devices, including computers, smartphones, tablets, and XBOX consoles.
Microsoft did not specify the specific reason for shutting down Xbox Cloud Gaming. The service itself on the TV is actually a web version, and it’s unclear what compatibility issues it might encounter.