Some users have reported some worrying issues Apple Watch Ultra 4e Series 12. Specifically, there will be sudden crashes and abnormal restarts, which may be related to the failure of Apple Neural Engine. Let’s try to better understand what is happening and the possible causes of the problem. As always, we invite you to let us know if you’re also experiencing unusual behavior with your device.
Questions and reports
The reports surfaced on the MacRumors forums, and judging from the numerous testimonials shared by users, it doesn’t appear to be an isolated case, with several people reporting very similar issues. Essentially, their smartwatch will suddenly display the Apple logo and then Restart while using the device. No specific app seems to be causing the issue: Restarts have been reported when using AI, opening Maps and the App Store, or simply changing watch faces. So this is a phenomenon Seems to involve multiple device activities. Some reboots even occur when the user is not using the smartwatch at all.
However, at least four users reported one particularly interesting item in the shared diagnostic log: Neural engine timeout. Essentially, the component dedicated to the AI functionality appears to remain blocked for approximately two seconds, unable to complete the requested operation. At this point, a firmware watchdog (a mechanism that monitors the correct functioning of the system and intervenes if a component becomes unresponsive) detects the problem and intervenes. trigger kernel panica critical system error that forced the Apple Watch to reboot.
Regardless, this phenomenon will involve Version watchOS 27.0 At least 30 users are currently reporting random reboots. We don’t know the actual scope of the problem, so if you see any specific issues please let us know. We will keep you informed if there is further news in this regard.
Possible temporary solutions
While waiting for official news from Apple, you can try to force restart the Apple Watch: according to user testimonials, this program can solve the problem.
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Furthermore, although this may seem like a trivial measure, it is recommended Check the availability of any software updates Also, try to avoid the apps most relevant to the problem. However, this attempt may not be conclusive as some reboots will occur even if the device is completely idle.
